With a goal of optimization and modernization, Bruyerre implemented an integrated management tool to streamline its key processes and improve operational efficiency.

Customer order management was redesigned to provide a faster and more intuitive experience. Thanks to an optimized order-taking tool for telesales, an Electronic Data Interchange (EDI) system, and a dedicated webshop, customers can easily place their orders. In-store, direct integration with the cash registers ensures a seamless transition between purchase and invoicing. 

On the supplier order side, the tool enables better control of product data, ensuring rigorous management of the item catalog. Logistics have also been strengthened with precise tracking of incoming and outgoing flows, facilitated by the use of barcode scanners and optimized organization of delivery routes by truck.

Accounting benefits from comprehensive financial management, while commercial management includes automated application of discounts for customers and suppliers, as well as the generation of operational and management reports for precise performance tracking.

Finally, the after-sales service was optimized through integration with an external application developed by a Bruyerre partner, enabling efficient management of support and maintenance.

Thanks to this digital transformation, Bruyerre has improved the fluidity of its operations and strengthened its commitment to customers and partners. 

In close collaboration with Bruyerre’s IT teams, we deployed and customized several applications within Odoo. This optimized version integrates the essential features of the previous system while respecting the company’s specific processes. While some modules were immediately operational, others required major adjustments to maintain Bruyerre’s efficiency and profitability. 

The ERP replacement also provided an opportunity to optimize existing processes by eliminating those that had become obsolete. Despite over a decade of using the previous system, the transition to Odoo was completed in a record time of 10 months.

Additionally, we worked closely with the accounting teams to ensure a smooth and successful migration to Odoo. 

Thanks to a scalable ERP, Bruyerre benefits from increased adaptability to keep pace with evolving needs. Process optimization has led to a significant reduction in time spent on certain tasks, resulting in notable productivity gains. Overall efficiency has improved due to reduced manual processing, while optimized management of inventory, sales, customized orders, and personnel has strengthened internal organization. 

Finally, the company’s autonomy and flexibility have been significantly enhanced, providing greater capacity to develop the management tool and better support its growth.