EXPERT LITERIE was seeking a new management tool to integrate, digitize, and optimize its processes. The company aimed to incorporate the management of appointments made via its website, customer needs and satisfaction tracking, lead and opportunity management, purchasing and supplier order management, physical store operations (including deposit and payment handling), sales and invoicing, inventory and logistics management (with a central warehouse and inter-store transfers), as well as accounting. 

For this project, Idealis Consulting recommended a two-phase implementation, starting with two pilot stores before integrating the Odoo solution across the entire EXPERT LITERIE company.Specifically, we installed and configured customized Odoo modules (Odoo Sales, Odoo e-Invoicing, Odoo CRM, Odoo Website, Odoo Warehouses, Odoo Accounting, Odoo Surveys, Odoo eCommerce, Odoo Point of Sale, Odoo Purchasing), integrating all their processes into a single management tool.Specifically, we installed and configured customized Odoo modules (Odoo Sales, Odoo e-Invoicing, Odoo CRM, Odoo Website, Odoo Warehouses, Odoo Accounting, Odoo Surveys, Odoo eCommerce, Odoo Point of Sale, Odoo Purchasing), integrating all their processes into a single management tool:
 

A migration from Odoo version 14 to version 18 was carried out in June, incorporating a multi-company environment. 

Since then, several HR modules have been implemented, such as the Recruitment module, as well as Planning (primarily for resource scheduling), and Project (used for on-site services and to assist with scheduling tasks such as product repairs, for example). 

Their benefits translate into increased automation, streamlined interconnectivity, and optimized budgeting, thereby providing a comprehensive solution.