Account Manager

As an employee of our company, you will collaborate with each department to create and deploy disruptive products. Come work at a growing company that offers great benefits with opportunities to moving forward and learn alongside accomplished leaders. We're seeking an experienced and outstanding member of staff.

This position is both creative and rigorous by nature you need to think outside the box. We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid solving problem skills.

Strategic Relationship & Business Support 

Build and maintain trusting relationships with decision-makers (CEO, Directors, CFO, etc.). 

Understand their challenges and align solutions with their strategic goals. 

Analyse business issues to propose evolutions. 

Identify new opportunities to strengthen client loyalty and growth. 

Act as the preferred interlocutor during strategic discussions concerning digital transformation.

Business Development & Opportunities

 Continuously identify new growth opportunities, additional services, or projects. 

Participate in negotiations and renewals with a strategic approach focused on value creation. 

Sales follow-up and internal alignment

  Work closely with the Delivery & Services department (internal) to ensure commitment to client expectations. 

Ensure a smooth transition between the different project phases to improve communication between Idealis and the client

Client Relationship Management & Loyalty

 Maintain regular contact with clients and anticipate their needs. 

Monitor their satisfaction and adapt accordingly. 

Handle complex or conflict situations with tact, maintaining a firm stance when necessary. 

Support client relationships during difficult situations or dissatisfaction to turn risks into opportunities.

Must have 

•  Bachelor/Master in a field related to the position
• Minimum 3 years of experience in a similar position 
• Experience within the ERP sector such as ODOO, SAP or another ERP player
• French and English, knowledge of Dutch is an asset
• Ability to analyze strategic issues and engage in C-level discussions. 
• Familiarity with project management methodologies and the ability to lead or support technical and functional discussions with customers.
• Very good analytical skills 
• Presentation and facilitation skills
• Strong organizational skills
  

Soft Skills 

• Excellent interpersonal skills, persuasive, and influential at all hierarchical levels
• Strong listening, analytical, and synthesis skills to propose tailored solutions
• Leadership in managing complex or conflict situations. 
•  Autonomous, organized, and diligent in handling multiple clients
• Customer-centric and results-oriented
• Strategic mindset and proactive approach
• Adaptability, team spirit, and willingness to learn and grow
  

Stability and Benefits

A permanent employment contract (CDI) with numerous benefits beyond those required by law.

A variety of assignments and exciting technical challenges to enrich your career.

People-centric management

A management team that is attentive, approachable, and truly listens to its employees.

A pleasant work environment with a stimulating atmosphere and flexible hours.

05 

Salary Offer

04 

 Meeting with the CEO/BUM

 03

 Test 

02

HR Interview 

01

 Telephone Screening